对战牛牛

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            聚美优品拆分用户订单 拒付活动返券

            来源:新浪科技   2015/3/3 10:21:14
            摘要:市民王女士昨日反映,她参加聚美优品“满199元返200元”的活动,谁料下单后一笔订单却被分成两份,而对于订单是否满足返券要求,她询问两个客服,一人称可以,另一人却称不可以。

            对战牛牛 LIANGGEKEFUJIESHIBUYIZHI LVSHI:XIAOFEIZHEBUZHIDIANJIARUHEFENDANLIYINGFANQUAN

            SHIMINWANGNVSHIZUORIFANYING,TACANJIAJUMEIYOUPIN“MAN199YUANFAN200YUAN”DEHUODONG,SHEILIAOXIADANHOUYIBIDINGDANQUEBEIFENCHENGLIANGFEN,ERDUIYUDINGDANSHIFOUMANZUFANQUANYAOQIU,TAXUNWENLIANGGEKEFU,YIRENCHENGKEYI,LINGYIRENQUECHENGBUKEYI。JUMEIYOUPINTOUSUREXIANDEGONGZUORENYUANGAOSUJIZHE,SHUOKEYIFANQUANDEKEFUHUIDACUOWUZAOCHENGWUHUI,WEICITAMENHUIXIANGWANGNVSHITIGONG200YUANXIANJINQUAN。LVSHIBIAOSHI,JUMEIYOUPINDEHUODONGSHUOMINGCUNZAIBIAOSHUBUQINGDEWENTI。

            付款后订单被拆分

            对战牛牛 ZUOTIANSHANGWU,WANGNVSHIZAIWEIBOSHANGTUCAO,CHENGZAIJUMEIYOUPINMAILE248YUANDEHUAZHUANGPIN,XIADANFUKUANQIAN,TASUOXUANWUPINDOUZAIYIGEDINGDANSHANG,ERFUWANKUANHOU,QUEFAXIANXITONGZIDONGSHENGCHENGLELIANGGEDINGDAN。“YINWEIXIANZAIJUMEIYOUPINYOUMAN199FAN200DEYOUHUIHUODONG,WOTEYIXUANGOULECHAOGUO199YUANDESHANGPIN,JIUSHIWEILENENGGOUNADAOFANQUAN。SHEIZHIFUKUANHOUYIBIDINGDANFENCHENGLIANGBI,ERQIEMEIBIDOUMEIYOUMAN199YUAN,WODEZHANGHUZHONGYECHICHIMEIYOUFANHAIDEXIANJINQUAN。WOGANJINJIUCIZHIDIANKEFU,DUIFANGDAFUZHEIZHONGQINGKUANGKEYIFANQUAN,KENENGCUNZAIYANCHI,RANGWOSHAOHOUCHAXUN。”

            对战牛牛 ZUORI,WANGNVSHIZAICICHAXUNZHANGHU,FAXIANQIZHONGHAISHIMEIYOUFANQUAN。TAJIUCIZAICIXUNWENKEFU,DANLINGYIWEIKEFUQUEGAOZHIBUNENGFANQUAN。DUICI,WANGNVSHISHIFENQIFEN:“ZUOTIANDEKEFUHAISHUOKEYI,JINTIANDEJIUSHUOBUKEYI。WOWENWEISHENME,TAMENQUEJIESHIBUQING。”

            返券规定并未明示

            JIZHEZAIJUMEIYOUPINGUANWANGSHANGKANDAO,FANQUANGUIDINGSHANGXIEZHE:“JINXIANMEIZHUANGTUANGOU、MEIZHUANGSHANGCHENG、JISUMIANSHUIDIANCANJIA。HUODONGQIJIAN,YONGHUMEIDINGDANZHONGSHANGPIN(JINHANMEIZHUANGTUANGOU、MEIZHUANGSHANGCHENG、JISUMIANSHUIDIAN)YINGFUJINE(BUBAOHANYUNFEI)DAYUDENGYU199YUANJIUFAN200YUANXIANJINQUANDALIBAO。DANGJISUMIANSHUIDIANHUOMEIZHUANG(TUANGOU、SHANGCHENG)DESHANGPINYINGFUJINEFENBIEDAYUDENGYU199YUANSHIKEYICANJIAMANFANHUODONG。”QIZHONGBINGWEISHUOMING,ZHENDUIDESHIFUKUANSHIDEDINGDANHAISHIFUKUANHOUCHANSHENGDEDINGDAN。

            DUICIQINGKUANG,JUMEIYOUPINDEGONGZUORENYUANCHENG,JINGGUOHESHI,WANGNVSHIDEDINGDANSHIBUFUHEFANHAIYAOQIUDE。“LIANGGEDINGDANSHIDULIDE,ZHISHIZAIYIQIFUKUAN,FENKAISHIJINEBUMAN199YUAN。WOMENFANQUANDEDINGDANSHIDUIFUKUANHOUXINGCHENGDEDINGDANERYAN。SHUOKEYIFANHAIXIANJINQUANDEKEFUSHUODESHICUODE。”DANSHIGAIMINGGONGZUORENYUANBIAOSHICHU,YU“KEHUTIYAN”DEXUYAO,TAMENHAISHIHUIJIWANGNVSHI200YUANXIANJINQUAN。

            律师表示理应返券

            BEIJINGKANGPULVSHISHIWUSUOZHURENLVSHIWULIHONGBIAOSHI,GENJU《HETONGFA》HE《XIAOFEIZHEQUANYIBAOHUFA》DEXIANGGUANGUIDING,ZHEIGEHUODONGXIZECUNZAIBIAOSHUBUQINGDEWENTI,HUIRANGXIAOFEIZHECHANSHENGWUDU。XIAOFEIZHEKEYIGENJUFALVQINGQIUCHEXIAOHEDIANJIADEHETONGGUANXI,YAOQIUFANHAIQIANKUAN。WULVSHICHENG,ZHEIYANGDEHUODONGTIAOKUANSHUYUDIANJIADANFANGMIANGESHIXINGDEGUIDING,GENJU《HETONGFA》,HUODONGTIAOKUANYINGGAIYIXIAOFEIZHEZHENGCHANGLIJIELAIJIEDU。“DIANJIAXITONGNEIRUHEZAICIFENDAN,XIAOFEIZHESHIBUDEERZHIDE。SUOYI,LIYINGANZHAOHUODONGXIZESHANGSUOXIE,FUKUANMANEDENGYUHUOZHEDAYU199YUANFAN200YUANXIANJINQUANLAIZHIXING,FANHAIXIAOFEIZHE200YUANXIANJINQUAN。”

            关键字:聚美优品

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